Return & Refund Policy

All Sales Final — Trading Cards & Collectibles

Due to the collectible nature of trading cards, sealed products, booster packs, boxes, cases, and other randomized items, all sales are final. We do not accept returns, exchanges, or refunds for change of mind, duplicate items, unwanted pulls, card condition preferences, or dissatisfaction with randomized contents.

This includes, but is not limited to, trading card booster packs, boxes, display cases, sealed Pokémon products, and collectible accessories.

Once a sealed product has been opened, its contents, pulls, card rarity, card condition, and value are entirely random and cannot be guaranteed.

Damaged, Defective, or Incorrect Orders

Please inspect your order upon delivery. If your item arrives damaged or defective, or if you received an incorrect item, contact us as soon as possible at info@magiccitytrading.com with your order number and clear photos of the item and packaging.

We will review the issue and, when appropriate, provide a replacement, store credit, or refund.

Items sent back without prior authorization will not be accepted.

Refunds

If a refund is approved for a damaged, defective, or incorrect order, it will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Questions

For questions about an order, return eligibility, or this policy, contact us at info@magiccitytrading.com.

Consumer Rights

Nothing in this policy limits any consumer rights that cannot be excluded under applicable law.