My purchase was exactly as I described! I was able to get everything I need with such a great price! He replied quite fast and had great communication. Definitely worth going back for more.
****¨*:·SUPER·:*¨*:STAR·:*¨*:·SELLER·:*¨*:·THANKS:*¨¨*:·A+A+:*¨¨**** -- Highly Recommended Seller to ALL -- Shipped Quickly. Received as promised and as described. Thank You
Due to the collectible and randomized nature of the products we sell, all sales are final unless an order arrives damaged, defective, or incorrect.
Magic City Trading does not accept returns or exchanges for change of mind, buyer’s remorse, duplicate purchases, unwanted products, or dissatisfaction with the contents of randomized products.
Opened products are not eligible for return or refund for these reasons. This exclusion does not apply to approved claims involving damaged, defective, or incorrect items, including issues discovered after opening. Please contact us within 3 calendar days of delivery.
Damaged, Defective, or Incorrect Orders
Please inspect your order as soon as it is delivered.
If your order arrives damaged or defective, or you receive an incorrect item, contact Magic City Trading within 3 calendar days of delivery at support@magiccitytrading.com.
Please include:
Your order number
A description of the issue
Clear photographs of the affected product
Photographs of the shipping box and packaging
A photograph of the packing slip, if included
Please retain the product and all original shipping materials while your claim is being reviewed.
Magic City Trading will review the claim and, when appropriate, may offer a replacement, store credit, or refund. Replacements offered to resolve approved claims are separate from customer-requested exchanges, which we do not accept.
Items returned without prior authorization will not be accepted.
Sealed Product & Packaging Condition
Trading card and collectible products are manufactured, packaged, shipped, and handled through multiple stages before reaching the customer. As a result, factory-sealed products may have minor cosmetic imperfections such as small dents, scratches, creases, loose wrapping, or other packaging variations.
Minor cosmetic imperfections that do not affect the authenticity, sealed condition, or contents of the product are generally not considered product defects.
Product packaging and factory seals may also vary slightly between production runs.
Randomized Product Contents
Many of the products sold by Magic City Trading contain randomized contents.
Unless specifically stated otherwise on the product page, Magic City Trading does not guarantee specific cards, characters, artwork, rarities, pull rates, hits, chase cards, promotional items, or other randomized contents.
Dissatisfaction with the contents or pulls from an opened product does not qualify the product for a return, exchange, or refund.
Return Shipping
Magic City Trading pays return shipping for all approved damaged, defective, or incorrect-item claims when a return is required. We will provide a prepaid return shipping label and return instructions.
Do not send merchandise back without receiving return authorization and instructions first.
Unauthorized returns may not be accepted or refunded.
Restocking Fee
Approved discretionary returns, if expressly authorized by Magic City Trading as an exception to this policy, may be subject to a 15% restocking fee.
The restocking fee does not apply to approved damaged, defective, or incorrect-item claims.
Refunds
Approved refunds will be issued to the original payment method within 3 calendar days after approval or, when a return is required, within 3 calendar days after the returned merchandise has been received and inspected.
Your bank, credit card issuer, or payment provider may require additional time to post the refund.
Original shipping charges are not refundable unless the return results from an error by Magic City Trading or otherwise required by applicable law.
Order Cancellations
We cannot guarantee that an order can be canceled after it has been placed.
If you need to request a cancellation, contact support@magiccitytrading.com as soon as possible. Once an order has entered fulfillment or has shipped, it cannot be canceled.
Questions & Return Requests
For questions about an order, return eligibility, or this policy, contact:
